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In the digital era, applications are the backbone of businesses, and an application support team is essential to ensure smooth operations. As an HR professional, it’s essential to identify the right candidate for your application support team. To help you in your search, we have compiled a list of the most frequently asked application support interview questions.
Read full also: Boost Your Hiring Process with Technical Support Interview
Top Application Support Interview Questions
Technical skills
- What relevant technical skills do you possess?
- What experience do you have in application support?
- Explain the software development life cycle.
- Define the difference between a bug and an error.
- What is your experience with SQL?
Communication skills
- Explain how you would communicate a complex technical issue to a non-technical person.
- Describe a time when you had to deliver bad news to a customer.
- How do you handle conflicting priorities?
- How do you manage stress in a fast-paced environment?
Problem-solving skills
- Describe a time when you had to troubleshoot a complex technical issue.
- How do you prioritize issues?
- What is your experience with root cause analysis?
- How do you ensure that a problem is resolved and doesn’t reoccur?
Read full also: Interviewing IT Support: Tips for HR Managers
Conclusion for Application Support Interview Questions
At Algobash, we understand how crucial it is to have the right team in place. Our AI-powered platform helps you find the best candidates for your application support team. Check out our services today to take your team to the next level.