How to Deal with Underperforming Employees – After the previous article discussed warning signs that your company is underperforming. In this article, Algobash will return to discuss it in more depth, specifically how to identify and then overcome them.
What is Underperforming?
In general, underperforming can be defined as a situation when employees fail to complete tasks following the standards and expectations set by the company.
Many forms of underperformance occur in the workplace. One of them such as employees who do not obey the company’s work regulations so that tasks are completed late, many glaring errors, often late for work, like to gossip and influencing other employees, and many other bad things.
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What Causes Underperforming Employees?
Every effect has a cause, as well as underperforming employees. Many factors can affect the quality of their work, some of which are:
- Lack of room for employees to grow
- Poor communication at work
- No significant challenges
- Poor work environment
- Employees experiencing stress or burnout
- Employees are demotivated to work
- The company does not have clear goals
- Lack of resources at work
How to Deal with Underperforming Employees?
Underperforming employees will greatly affect the company. Many of the resulting impacts such as decreased quality and productivity of work can affect employee morale. If this continues, it is not impossible that sooner or later, the company will face bigger and more difficult problems in the future.
Then how do deal with underperforming employees? Laying off employees is certainly not the right answer. If you do this and then try to recruit new employees, it doesn’t necessarily prevent the company from underperforming employees.
To overcome this situation the company must have a highly qualified and strategic employee management system. Well, some ways to deal with underperforming employees that you can do are as follows:
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Here’s How To Deal With Underperforming Employees:
1. Get to know the problems that occur in your company
Before trying other, more specific ways. The first thing you have to do to deal with underperforming employees is to find out more deeply in advance what problems occur in the workplace that can affect employee performance.
As a leader, you should be sensitive to the things that happen in your team. Knowing what problems are occurring will help make it easier for you to take appropriate action to resolve them.
There are several indications that your employees are underperforming, such as:
- Decrease in work quality and productivity
- Not carrying out duties and responsibilities properly
- Often late to complete tasks
- Not present for work repeatedly
- Behaving unprofessionally
- Lack of interaction with coworkers
If you have realized that some problems occur at work such as some of the things that have been mentioned above. Then you have to try to solve them one by one.
2. Provide an interview program to find out more about the reasons behind underperforming employees
As a leader, you may be wondering why employee performance is declining. There will be many assumptions that come to your mind. Before deciding on a solution to the problem, you must identify the reasons why employees are underperforming.
Hold a one-on-one session program to motivate and evaluate all employees. Ask some meaningful questions such as what they like and don’t like at work and some things that may bother them so much that they can’t work optimally.
After getting answers as to why they are underperforming, help and guide them so they can return to providing maximum performance.
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3. Tell Expectations and Make a Work Plan
Naturally, employees in your company do not know how to work expectations to be achieved, especially new employees. If you find one of your team members experiencing this. Act immediately.
Tell them the duties and work standards that they must meet. Give some notes on the tasks and expectations they have to do so that there are no misconceptions.
After telling the task and expectations thoroughly, the next thing you need to do is make a work plan as a strategy to improve employee performance.
Make a concrete plan about what you and your employees will do in the future. Provide some measurable task plans so that their progress can be monitored.
To make a work plan, several things need to be considered, such as:
- What tasks and responsibilities should employees do in the future?
- The period required to carry out all tasks and responsibilities in improving performance.
- Consequences that may occur in the future.
- What support and resources will be provided to assist employees in improving their performance?
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4. Monitor Employee Progress
After making plans about things to do in the future to improve employee performance. The next important thing to do is to monitor the progress.
Monitor their progress by holding daily, weekly, or monthly meetings to see how their work is progressing. Allow them to explain the work that has been done.
Provide meaningful support so that employees can improve their performance such as asking if there are problems encountered, how difficult they are in facing challenges, and so on.
In addition, you can also check the targets of what tasks they are doing. If they have done what is in line with your expectations. Do not hesitate to give respect or praise to increase their motivation at work.
5. Give Feedback
After analyzing the problem, finding out the cause, making a plan, and monitoring progress. The last thing you can do as a way to deal with underperforming employees is to provide meaningful feedback to them. When providing feedback, there are several things you need to pay attention to, such as:
- Focus on one or two issues per session so employees don’t get overwhelmed.
- Give the positive criticism to help them improve their performance.
- Tell the progress of any changes they have made while working.
- Give praise or support for all the achievements that employees have gotten to increase their confidence at work.
Well, that’s how to deal with underperformance employees. Do everything that Algobash has mentioned to the best of your ability when you find that a team member at your company is underperforming.
If you want to find out more information about industry insight and talent development, visit our blog Algobash Info and find a variety of useful articles for you to read.
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